Commercial
We deliver integrated security solutions for premium office and commercial assets, combining professional officers, concierge services, electronic systems and control room oversight.
View SectorWe Are EGroup Protective Services
EGroup Protective Services is a proudly Australian security provider employing more than 1,500 direct employees, delivering tailored protective services for over 27 years.
With operations across New South Wales, ACT, Victoria, Queensland, South Australia and Western Australia, we combine national capability with local expertise, understanding the operational requirements that shape every environment we serve.
From corporate and commercial precincts to retail, government and critical infrastructure, our teams are trusted to protect people, property and communities. We go beyond traditional security models by working in partnership with clients to deliver proactive, intelligence-led and customer-focused security solutions.
As part of Bidvest Group Australia, EGroup is supported by the strength of a well-governed, ethical and financially backed organisation, providing confidence, stability and long-term partnership.
At EGroup, protection is more than presence - it's partnership, performance and professionalism.
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From corporate and commercial precincts to retail, government and critical infrastructure, our teams are trusted to protect people, property and communities. We go beyond traditional security models by working in partnership with clients to deliver proactive, intelligence-led and customer-focused security solutions.
As part of Bidvest Group Australia, EGroup is supported by the strength of a well-governed, ethical and financially backed organisation, providing confidence, stability and long-term partnership.
At EGroup, protection is more than presence - it's partnership, performance and professionalism.
Every site. Every shift. Every day.
Strength You Can Rely On
EGroup Protective Services forms part of Bidvest Group Australia, alongside our sister companies BIC Consolidated and PHS.
Backed by the global strength of the Bidvest Group, our clients benefit from:
- Strong governance
- Financial stability
- Industry leadership
- Scalable national capability
Sectors We Support
Tailored protective services across complex operating environments.
Retail
Our retail model balances protection with customer experience, supporting loss prevention, crowd management, emergency response and stakeholder engagement.
View SectorGovernment
We support State and Federal environments with services aligned to security classifications, procurement protocols, privacy obligations and governance requirements.
View SectorEducation
Across universities, TAFEs and campuses, we provide technology-enabled protective services that support safe, open and inclusive learning environments.
View SectorTransport & Logistics
For fast-moving 24/7 operations, we combine specialist officers, mobile patrols and integrated CCTV/access control to reduce risk and support continuity.
View SectorHealth Services
Healthcare security is delivered with professionalism and discretion, balancing safety requirements with the sensitivities of patient care and clinical operations.
View SectorA Safe Pair of Hands
Integrity, strength and ethical conduct are embedded in how we operate.
At EGroup Protective Services, being a safe pair of hands is not something we say, it is something we prove every day.
We're always here. We're always available. We're always going to be that safe pair of hands when you need us most.
As part of Bidvest Group Australia, we are a well-funded, publicly listed organisation built on strong governance, financial discipline and a long-term commitment to doing business the right way, especially when it matters most.
- Robust governance and risk frameworks
- Direct employment of our people
- Accurate, on-time payment in line with awards and loadings
- Clear accountability at every level
- Transparent decision-making
- Open communication with clients and operational leaders
- A genuine commitment to compliance, ESG and ethical practice
- A people-first culture focused on safety, wellbeing and respect
Our actions are reflected in how we govern our business, support our people and deliver for our clients - consistently and responsibly.
In uncertain times, a trusted reputation for experience, stability and integrity still matters.
And we're proud to stand behind ours.
Technology & Intelligence
Security today requires more than physical presence. Our technology platforms improve visibility, reporting and operational effectiveness.
Digital incident reportingReal-time workforce monitoringIntegrated CCTV and alarm systemsData-driven security insightsTechnology-enabled patrol verificationBack to base monitoring (alarms and CCTV)
Integrated Security Solutions
A comprehensive range of services tailored to client requirements and site-specific risk profiles.
Protective Services
Professional on-site officers delivering a strong visible presence and customer-focused service.
- Concierge and front-of-house security
- Commercial property security
- Corporate office buildings
- Retail and shopping centres
- Education facilities
- Government buildings
Mobile Patrols
Rapid-response patrol capability designed to deter risk and protect assets.
- Alarm response
- Lock and unlock services
- Randomised patrols
- Incident response
- Site inspections
Control Room & Monitoring
Centralised monitoring with rapid escalation and real-time operational visibility.
- Alarm monitoring
- CCTV monitoring
- Incident escalation
- After-hours response
Risk & Security Consulting
Strategic advisory support to identify vulnerabilities and improve security frameworks.
- Security risk assessments
- Site vulnerability reviews
- Emergency management planning
- Security program design
24/7 Support & Electronic Solutions
Security and facilities support backed by 24/7 help desk capability and technology-enabled delivery.
Electronic Security Solutions
Integrated CCTV, alarms and analytics that provide real-time insight, faster response and stronger accountability.
Learn MoreLet's Talk About Your Security Needs
Every environment is different. We design tailored security solutions to protect your people, property and reputation.
Contact EGroup Protective Services
Request a tailored proposal, schedule a site assessment or discuss your operational requirements with our team.
National Operations Center1300 783 001
Generalinfo@egroupsecurity.com.au
Business Addresses
- NSW - Suite 2, Level 4, 1B Homebush Bay Drive Rhodes
- VIC - Level 33, 55 Collins Street, Melbourne
- QLD - Podium 2, 300 George Street, Brisbane
- WA - Level 6, 5 Mill Street, Perth
- SA - Ground Floor, Suite 3, 55 Currie Street, Adelaide